Official Privacy Document

Privacy Policy QQBET –
Indonesia Member Data Protection

QQBET treats your data privacy as a serious responsibility, not merely a formal obligation. This page transparently explains how we collect, use, store, and protect your personal information.

Effective: 1 June 2026  ·  Version 3.1  ·  Last updated: 1 June 2026
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256-bit SSL Encryption

All data transmissions are protected by enterprise-grade encryption

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Not Sold to Third Parties

Your data is never sold for commercial purposes

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Right to Access & Correction

You can access, update, or request deletion of your data at any time

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Transparent & Clear

No hidden clauses — everything is explained in plain, easy-to-understand language

Quick summary: qqbet collects data needed to operate its services, verify identity, process transactions, and improve your experience. We do not sell your data. You have full rights to access and control your personal data.
1

Introduction & Scope

This Privacy Policy is issued by QQBET and applies to all users who access or use our services through the official website, Android mobile app, iOS app, and all digital services operated under the QQBET name. This document transparently and comprehensively explains our personal data management practices.

QQBET is committed to complying with applicable international data protection standards. We regard member trust as our most important asset to uphold — and responsible data management is one of the tangible expressions of that commitment. This policy applies in conjunction with Terms & Conditions qqbet forms an integral part of the agreement between you and our platform.

By registering an account, accessing the platform, or using QQBET services in any form, you confirm that you have read and agreed to the terms set out in this Privacy Policy. If you do not agree to this policy, please discontinue use of our services.

2

Types of Personal Data We Collect

Qqbet collects various categories of personal data necessary to deliver the best possible service to you. Here is the full breakdown:

Identity Data

  • Full name as shown on official identity documents
  • Date and place of birth
  • National ID Card (KTP) number or passport
  • National ID photo and selfie for KYC verification purposes
  • Gender

Contact Data

  • Active email address
  • Mobile phone number
  • City and province of residence

Financial Data

  • Bank name and account number used for transactions
  • Account holder name (must match account name)
  • Registered e-wallet accounts (OVO, GoPay, DANA, ShopeePay)
  • Deposit and withdrawal transaction history

Platform Activity Data

  • Betting history and gaming activity
  • Game preference data and account settings
  • Interaction logs with platform features
  • Promotion claim history and bonus status

Technical Data

  • IP address and device information (type, operating system, browser)
  • City-level location data based on IP (not GPS)
  • Cookies and session data
  • Access time and session duration logs
Data minimization principle: QQBET only collects data that is genuinely necessary to operate our services. We do not request data that is irrelevant to platform operations.
3

How We Collect Data

Personal data is collected through several transparent channels that you can control:

Collection Source Data Type Mandatory/Optional
Registration Form Name, email, phone number, password Mandatory
KYC Verification National ID card, selfie photo, account information Required for withdrawal
Financial Transactions Bank account details and transaction history Mandatory
Platform Activity Betting history and preferences Automatic
Cookies & Tracking Technologies Session, device, and IP data Partially disableable
Support Communications Live chat conversation content, email As required
4

Personal Data Usage Purpose

Qqbet uses your personal data solely for legitimate purposes relevant to the services you use. Below are the primary purposes for which your data is used:

  • Account creation and management — validating identity, processing registrations, and ensuring every member has a unique, verified account
  • Financial transaction processing — verifying payments, processing withdrawals, and detecting suspicious financial activity
  • Age and identity verification (KYC) — ensuring all members are aged 18 or above and using a valid identity in compliance with regulations
  • Service delivery and support — enabling the support team to provide accurate assistance based on your account context
  • Experience personalization — displaying relevant promotions, game recommendations, and content tailored to your preferences
  • Platform Security — detecting and preventing fraud, unauthorized access, and violations of terms of service
  • Regulatory Compliance — fulfilling reporting obligations to applicable regulatory authorities and licensing bodies
  • Service improvement — analyzing usage patterns to develop features and improve the overall platform experience
  • Official communications — sending important notifications regarding your account, policy updates, and security information
Marketing communications: QQBET only sends promotional communications via email or push notifications to members who have given their consent. You may unsubscribe at any time through your account settings.
5

Data Storage & Retention

Your personal data is stored on servers located in secure data centers with industry-standard security certifications. QQBET enforces a data retention policy based on the principle of minimal storage — we only retain data for as long as necessary for its original purpose or to fulfill applicable legal obligations.

Generally, active account data is retained for as long as your account remains active on the qqbet platform. After account closure, data is kept for a minimum of 5 years to meet anti-money laundering (AML) compliance and financial record-keeping requirements. Technical data such as access logs is typically retained for 12 months.

All data is stored using AES-256 encryption at rest and protected by layered access controls. Only staff with proper authorization and a legitimate business need may access members' personal data.

Data-at-rest protection: All databases storing sensitive member information use AES-256 encryption. Data backups are encrypted and stored at geographically separate locations for disaster resilience.
6

Sharing Data with Third Parties

qqbet does not sell, rent, or trade members' personal data to any party for commercial purposes. Data may only be shared under the following limited circumstances:

  • Payment processing partners — payment gateways and financial institutions that process your deposit and withdrawal transactions. These partners are bound by strict confidentiality agreements and receive only the data necessary to process specific transactions.
  • Technology service providers — hosting, cybersecurity, analytics, and technical support vendors that assist qqbet in operating the platform. All vendors are bound by a Data Processing Agreement (DPA) ensuring equivalent data protection standards.
  • Game providers — Live Casino and betting providers operating games on the qqbet platform receive only the minimal data required for game session validation. They do not receive members' payment information or full identity details.
  • Competent authorities — law enforcement agencies, regulatory authorities, or courts issuing lawful requests in accordance with applicable legal requirements.
  • Fraud and security investigations — in cases involving investigation of fraud or illegal activity related to a member's account, relevant data may be shared with authorized financial investigation authorities.
In some cases, data may be processed outside Indonesia by international technology service partners. QQBET ensures all cross-border data transfers are carried out with protections equivalent to applicable standards.
7

Cookies & Tracking Technologies

QQBET uses cookies and similar tracking technologies to enhance platform functionality and deliver a more personalized experience. Several types of cookies are used:

  • Essential cookies: Required for core platform functions such as login session management, language preferences, and security. These cookies cannot be disabled without significantly affecting platform functionality.
  • Functional cookies: We save your preferences such as display settings, favorite games, and account configurations to enhance your experience.
  • Analytics cookies: We collect anonymous data about how you use the platform to help us identify areas for improvement. This data cannot be linked back to your personal identity.
  • Security cookies: Used to detect suspicious activity, prevent unauthorized access, and protect your account from security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to access certain features on the QQBET platform. For the best experience, we recommend keeping essential cookies enabled.

8

Data Security & Technical Protection

QQBET implements multi-layered technical and organizational security measures to protect members' personal data from unauthorized access, loss, or misuse:

  • 256-bit SSL/TLS transmission encryption — all data transmitted between your device and qqbet servers is encrypted using the highest industry security standards
  • AES-256 storage encryption — sensitive data stored in databases is encrypted at rest
  • Two-factor authentication (2FA) — available to all member accounts and strongly recommended to be enabled
  • Role-based access control — internal staff may only access data relevant to their specific job functions
  • Real-time threat monitoring — intrusion detection and anomaly monitoring systems operate 24/7 to identify suspicious activity
  • Regular security audits — penetration testing and security audits are conducted regularly by independent third parties
  • Incident response procedures — qqbet has a clear protocol for responding to and managing data security incidents should they occur

While we apply all available best-practice security measures, no system is entirely immune to cybersecurity risks. QQBET is committed to promptly notifying affected members in the event of a significant data breach incident, in accordance with applicable regulations.

Your role in security: Enable 2FA, use a strong and unique password, never share your account credentials, and contact support immediately if you suspect unauthorized access to your account.
9

Your Rights Over Personal Data

As the data owner, you hold a set of rights you may exercise at any time regarding the personal data we hold. qqbet respects and facilitates all of the following rights:

Right to Access

You have the right to know what data we hold about you and how it is used. You may request a copy of your data through our support team.

Right to Correction

If the data we hold about you is inaccurate or incomplete, you may request a correction at any time through your account settings or by contacting our support team.

Right to Erasure

Under certain conditions, you may request the deletion of your personal data. However, data required for legal compliance cannot be deleted.

Right to Restriction of Processing

You may request a restriction on the processing of your data in certain situations while awaiting clarification or resolution of a dispute.

Right to Data Portability

You have the right to receive a copy of your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.

To submit a request regarding your data rights, contact the qqbet support team via live chat available 24/7 on the platform. We are committed to responding to every request within a maximum of 30 calendar days.

10

Privacy Policy Updates

QQBET reserves the right to update or modify this Privacy Policy at any time in response to changes in our services, technology, or applicable regulations. Material updates will be communicated to members via platform notifications or registered email at least 14 days before the changes take effect.

For routine updates or clarifications that do not alter members' fundamental rights, changes will be applied immediately by updating the "last updated" date at the top of this page. Continued use of qqbet services after the effective date of any change constitutes your acceptance of the updated policy.

We strongly encourage you to review this page periodically to stay informed about how we protect your personal data. A version history of the privacy policy is maintained and can be requested from our support team if you wish to compare the current version with a previous one.

Questions or concerns regarding this Privacy Policy can be directed to the QQBET customer support team, available 24 hours a day, 7 days a week via live chat on the platform.

Why Is Data Privacy So Important to QQBET?

In today's digital age, we are all increasingly aware that personal data holds tremendous value. Names, email addresses, bank account numbers, transaction histories — all of it can be misused if it falls into the wrong hands. At QQBET, we fully understand these concerns. Many online platforms collect more data than they need, or sell member information to data brokers without users' knowledge. We built QQBET on the opposite principle.

Every piece of data we request from you has a clear reason. Name and date of birth for age and identity verification. Bank account details to process withdrawals to the correct name. Betting history to detect potential gambling issues and provide appropriate support. Nothing more. We do not request data we do not need, and we do not retain data longer than necessary.

The KYC (Know Your Customer) verification process we require is sometimes seen as inconvenient by new members. We understand — uploading a photo of your ID card and a selfie can feel intrusive. But this is not an arbitrary decision. KYC is a regulatory requirement we must fulfill to prevent money laundering, illegal financing, and the protection of minors. Without KYC, qqbet cannot operate legally and trustworthily. And without KYC, we cannot guarantee that your wins are paid out to the right person.

What many may not realize is that this privacy policy is not a static document created once and forgotten. The qqbet legal and technical teams review this policy regularly, especially when data protection regulations change or when we introduce new features involving data collection. The goal is singular: to ensure that the trust you place in us is always upheld to the highest standard.

Security Commitment

6 Pillars of Data Protection QQBET

The multi-layered security standards we apply to protect the confidentiality and integrity of your data

End-to-End Encryption

SSL/TLS 256-bit encryption protects every byte of data transmitted between your device and qqbet servers. Stored data is also encrypted with AES-256, making it unreadable without the correct key.

Strict Identity Verification

Our two-step KYC process ensures every account is owned by a verified real individual. This protects the entire platform ecosystem from abuse and ensures your wins are always paid out to the right person.

Data Minimization Principle

QQBET only collects data that is strictly necessary. There is no excessive data collection, no profiling for third-party commercial purposes, and no monetization of member data in any form.

Regular Security Audits

Penetration testing and security audits are conducted regularly by independent third parties. Audit findings are addressed with high priority to ensure vulnerabilities are closed before they can be exploited.

Full Control in Your Hands

Privacy settings and communication preferences can be configured directly from your account dashboard. You can update your data, withdraw marketing consent, or submit a data deletion request at any time.

Transparent Incident Notification

If a security incident affecting your data occurs, QQBET is committed to notifying you promptly in accordance with applicable obligations — not concealing it to protect our reputation.

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Your Data Is Safe at QQBET — Join Now

Register with confidence — your privacy and data security are our priority, not just a formality in this document.

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